How to Order

Terms and Conditions

  • Order receipt is every Friday, earliest possible shipment is Tuesday the following week allowing the collectors to comply with the order.

 

Example: You order on Friday, July 11, first possible shipment would be Tuesday, July 22 or any day after.

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  • Minimum single order is 12 boxes, trial order may be lower. In all cases shipment must be above 100 kg to avail of reasonable air freight charges.

 

  • Should DOAs (Dead on Arrival) occur, the corresponding amount shall be fully deducted from the invoice. DOA should be claimed within 24 to 48 hours after receipt of shipment.

 

  • Please specify make weight of last box. Fill up with:
    • more organisms which were ordered
    • invertebrates only
    • fish only
    • mixed organisms/ rare-/colourful species only
    • discounted species only

     

  • Please specify if sea grass should be shipped with sediment. Not all algae will be shipped with substrate but they attach easily in the reef tanks.

 

  • Charges:
    • Organisms according to current price list in US$, for Germany in EURO
    • Packing charge per box: 11 US$
    • Handling and documentation: 65 US$
    • Freight charge in US$ (depending on the airline and destination)

     

  • Should you have special wishes for organisms not on the list, please contact us for individual arrangements.

 

  • For international shipments the costs will be estimated according to the order volume and air freight charges. Advance payment in US$ is then requested. Please email us for actual prices and information on how to make payments.